Privacy Policy

DNA Automotive ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.

1. Information We Collect

We may collect the following types of information when you engage with our services:

• Personal Information: Name, phone number, email address, home address, and vehicle details.
• Payment Information: If applicable, payment details for processing transactions.
• Vehicle Information: Make, model, registration number, service history, and diagnostic data.
• Technical Information: Data collected through our website, such as IP address, cookies, and browsing activity.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our mobile mechanic services.
• To schedule and confirm appointments.
• To process payments for services rendered.
• To communicate service updates, promotions, or important notices.
• To improve our website, services, and customer experience.
• To comply with legal and regulatory requirements.

3. How We Protect Your Information

We implement appropriate technical and security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

4. Sharing Your Information

We do not sell, trade, or rent personal information to third parties. However, we may share your information in the following situations:

• With third-party service providers assisting in vehicle repairs, payment processing, or IT support.
• When required by law or legal proceedings.
• To protect our business interests in case of fraud or disputes.

5. Cookies & Tracking Technologies

Our website may use cookies to improve user experience. You can control cookie settings in your browser to disable tracking if preferred.

6. Data Retention

We retain your information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights

Under data protection laws, you have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request a copy of your data.
• Withdraw consent for data processing.

To exercise these rights, please contact us at dnadiagnostics23@gmail.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services indicates acceptance of these updates.